Delivery guide
Orders are normally processed within 1-2 business days. The carrier, transit estimate and cost for your address are shown at checkout.
-
Processing before dispatch
Orders are normally processed within 1-2 business days after payment is confirmed.
Delivery transit begins after dispatch. A dispatch email is sent when the order leaves processing.
-
Delivery options at checkout
The available carrier, transit estimate and cost depend on the delivery address and order. Checkout is the source for the options currently offered; Fragrify does not publish a universal transit time, express-service list or free-shipping threshold.
-
Tracking
When tracking is available, the dispatch email includes the carrier’s tracking link. Contact us with your order number if you need help.
Delivery rates
Each rate is one flat charge per order, however many bottles you buy, unless a weight limit is shown.
| Destination | Cost per order | Estimated delivery |
|---|---|---|
| Lithuania | €2 | 1–2 business days |
| Germany, Estonia, Latvia, Poland | €4 up to 1 kg | 3–5 business days |
| Austria, Belgium, Switzerland, Czechia, Denmark, Spain, Finland, France, Croatia, Ireland, Italy, Monaco, Netherlands, Norway, Portugal, Sweden | €10 | 3–5 business days |
| Bulgaria, Cyprus, Greece, Hungary, Luxembourg, Malta, Romania, Slovakia, Slovenia | €15 | Confirmed at checkout |
| United Kingdom | 17 GBP | Confirmed at checkout |
| United States, Canada, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, Mexico, Paraguay, Peru, Uruguay, Venezuela | €30 | Confirmed at checkout |
158 countriesAU, HK, IL, JP, MY, NZ, SG, KR, AE, AF, DZ, AO, AI, AG, AW, AC, AZ, BS, BH, BD, BB, BZ, BJ, BM, BT, BW, IO, VG, BN, BF, BI, KH, CM, CV, KY, CF, TD, CN, CX, CC, KM, CG, CD, CK, CR, CW, CI, DJ, DM, DO, EG, SV, GQ, ER, SZ, ET, FJ, PF, GA, GM, GH, GD, GT, GN, GW, HT, HN, IN, ID, IQ, JM, JO, KZ, KE, KI, KW, KG, LA, LB, LS, LR, LY, MO, MG, MW, MV, ML, MQ, MR, MU, MN, MS, MA, MZ, MM, NA, NR, NP, NC, NI, NE, NG, NU, NF, OM, PK, PS, PA, PG, PH, PN, QA, RU, RW, WS, ST, SA, SN, SC, SL, SX, SB, SO, ZA, SS, LK, BL, SH, KN, LC, MF, PM, VC, SD, TW, TJ, TZ, TH, TL, TG, TK, TO, TT, TA, TN, TM, TC, TV, UM, UG, UZ, VU, VN, WF, EH, YE, ZM, ZW |
€35 | Confirmed at checkout |
Destination not listed? The delivery cost is shown at checkout.
Voluntary returns
You may request a voluntary return within 14 days of delivery. This summary does not replace the authoritative Refund policy or separate statutory EU consumer rights.
- The return request must be made within 14 days of delivery.
- Fragrances must be unopened and sealed in their original packaging.
- The customer pays ordinary return shipping.
- Fragrify covers the resolution of damaged or incorrect items.
Contact info@fragrify.com before sending anything. The published business address is not the default returns depot; we will authorise the return and provide the correct address.
Authoritative merchant policies
The Shopify Merchant Policies below contain the full current terms and take priority over this delivery guide.
Need help?
We aim to reply within 2 business days. Email
info@fragrify.com

